Are you still uncertain, hesitating, exploring careers and needing guidance? HCT instructors help you get the most realistic view of a very hot profession today - Restaurant Management, which not only trains skilled service staff, charming hostesses, and professional bartenders but also cultivates managers and business owners who are extremely dynamic and talented. Hai Phong College of Tourism - one of the top three schools for Tourism training, is where you develop the excellent qualities of a professional in the restaurant industry:
Professional and technical expertise
You will learn general knowledge about dishes and beverages of each region and continent, as well as the pairing of food and drinks on menus and the pricing for each type of service.
Students practicing European table service skills
You will practice and master skills such as carrying, lifting, picking up, pouring, arranging, and decorating dining tables and dining rooms professionally according to European and Asian standards. If you are creative, you can elevate these skills into the art of restaurant service with the distinctive character of your own restaurant.
You are trained to become a professional Manager in your chosen field; you learn accounting, planning, and how to run a restaurant as expected.
You are taught the secrets to succeed in the profession, such as the subtlety of observation to grasp needs and attend to customers promptly, helping them have experiences beyond expectations.
On spirit and attitude
Not only a requirement of honesty, politeness, and tact, but also a requirement regarding work attitude: you need to get along with others, cooperate in teamwork to ensure timely and professional service, coordinate smoothly within the crew, and assist one another across departments. A good service attitude creates an unforgettable impression of you and the place where the guest stayed, promising the guest's return next time.
Students majoring in Restaurant Management
On communication and conduct
You are taught skills for communicating with guests; this is key to meeting their expectations. To communicate successfully you must always remember the standards for welcoming guests, and not forget common phrases such as: Good morning, please, thank you, sorry … and remember that guests are always interested and comfortable when they see you smiling with cheerful eyes; they will smile back.
Sinh viên HCT thực hành nghiệp vụ nhà hàng
About foreign languages
Source: Internet image
You want to work in a 3–5 star restaurant; of course you need to improve your foreign language skills to meet the standards for applying to a professional and competitive environment. Working there you will regularly communicate in English or other languages, and naturally you will understand and be able to present a menu with dishes that have foreign names.
It's not hard to recognize colleagues with good foreign language skills; those who demonstrate good attitudes at work are often considered and promoted to higher positions. So don't let yourself be disadvantaged because you don't know a foreign language.
On appearance
Attire and appearance of students of the Department of Restaurant Management
Having an attractive appearance is an advantage when working in restaurants and hotels. However, appearance is not everything; the beauty of someone working in the restaurant industry is not only an external look or height, but also the beauty expressed through neat dressing, clean and pressed attire, appropriate communication and behavior, professional manner, and a polite, civil attitude… Therefore, don't worry too much about height; it is not a barrier to working in this field.
HCT students are fully confident in welcoming guests
Studying Restaurant Management has never ceased to excite young people; these qualities are a solid foundation on the journey to turning your dream into becoming a professional restaurant manager in the future.
Ngọc Linh - Lecturer, Department of Hotel and Restaurant Management
